Talents Wanted!
We are continuously seeking highly passionate and motivated individuals to build a global brand together with us... We believe in integrity and product excellence, and that great things created by people with great passions. We offer good opportunity of career advancement and continuous learning under creative corporate culture that encourages our team to thrive.
If you are passionate in what we are doing and ready to find out just how far your talents can take you, we invite you to send in your latest full resume to: hr@silkron.com
Software Engineer (Cloud)
- To design, implement, and manage web-based, cloud and mobile applications as well as specific solutions based on customer requirements.
- To develop and implement cloud-applications, migrate existing on-premise applications to the cloud, and debug cloud stacks.
- Identify the most optimal cloud-based solutions for our clients and maintain cloud infrastructures in accordance with best practices and company security policies.
- Regularly reviewing existing systems and making recommendations for improvements.
Pre-requisites
- Degree / Advanced Diploma in Software Engineering, Computer Science, Internet & Multimedia Computing, Computer Engineering, Electrical / Electronic Engineering or equivalent.
- Knowledge of frontend web application programming, including JavaScript, CSS, and Node.js, is an added advantage.
- Maker mindset and analytical thinking in addition to a problem-solving attitude.
- Passionate and enthusiastic in software engineering and new technology.
- Self-initiative, independent and able to work in a team.
- Fresh graduates or 1~3 years experienced candidates are encouraged to apply.
Inside Sales Executive
- To handle sales inquiries and convert into sales result
- To develop and generate new sales to achieve sales target
- To process sales order fulfillment
- To coordinate sales and marketing strategies and events
- To manage customer relationship and customer projects
- To provide first-tier customer service and support to the local and oversea customers
- To ensure total customer satisfaction
Pre-requisites
- Effective communication skills in BOTH English and Mandarin in verbal and written is a MUST in order to communicate with China and global customers
- Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Business Studies/Administration/Management, Commerce, Economics, Marketing, Mass Communications or equivalent.
- Excellent interpersonal collaboration and coordination skills
- Able to work independently with positive thinking and result-orientated
- Experience in marketing / business development is preferable
- Project management and coordination skill or experience is an advantage
- Presentation and negotiation skills are preferable
- Practical experience in customer relationship management is added advantage
- Good understanding and interests in computing technology are highly preferable
- Willing to travel and work over-time and over weekend if and when required
- Fresh graduates and 1~2 years experienced candidates are encouraged to apply
Sales Engineer
- To handle sales inquiries and convert into sales result.
- To develop and generate new sales to achieve sales target.
- To process sales order fulfillment.
- To provide pre-sales project evaluation, technical consultation and project proposal to the customers.
- To coordinate sales and marketing strategies and events.
- To manage customer relationship and customer projects.
- To provide first-tier customer service and support to the local and oversea customers.
- To ensure total customer satisfaction.
Pre-requisites:
- Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Software Engineering, Computer Science, Computer Engineering, Electrical / Electronic Engineering, Engineering (Industrial), Engineering (Mechatronic/Electromechanical), Commerce, Economics, Marketing, Mass Communications or equivalent.
- Excellent interpersonal collaboration and coordination skills.
- Effective communication skills in BOTH English and Mandarin in verbal and written is a MUST in order to communicate with China and global customers.
- Able to work independently with positive thinking and result-orientated.
- Project management and coordination skill or experience is an advantage.
- Presentation and negotiation skills are preferable.
- Maintains a professional demeanor, demonstrating proper business etiquette and strong communication skills to effectively engage with customers.
- Practical experience in customer relationship management is added advantage.
- Experience in sales, marketing and business development is preferable.
- Good understanding and interests in computing technology are highly preferable.
- Technical knowledge in overall system design, architecture and solution.
- Passionate and enthusiastic in improvisation, problem-solving and customer satisfaction.
- Willing to travel and work over-time and over weekend if and when required.
- Fresh graduates and 1~2 years experienced candidates are encouraged to apply.
Send in your latest full resume to:
Customer Success Specialist (remote) - Bangkok based
- To ensure total customer satisfaction and customer success.
- To provide first level support to the local and oversea customers.
- To identify and diagnose technical issue and guide users through step-by-step solutions to resolve the problem.
- To be the main communication channel with customers.
- To perform minor product testing and evaluation from customer's perspective.
- To keep track and follow-up on all open issue with development teams.
- To prepare and maintain knowledge base, user guides, help documents and FAQs.
- To formulate training contents, plan and conduct trainings to the customers.
- To provide feedback to internal teams for continuous improvement.
- To improve customer support processes continuously by offering feedback and recommendations for increased efficiency and effectiveness.
- To stay up-to-date with the latest product feature information to offer precise and prompt support to customer.
Pre-requisites
- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Business Studies, Business Management, Customer Service, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Engineering (Industrial), Engineering (Mechatronic/Electromechanical) or equivalent.
- Excellent interpersonal collaboration and coordination skills.
- Able to work independently with positive thinking, result-oriented, strong organizational skills, and comfortable managing multiple competing priorities.
- Passionate and enthusiastic in improvisation, problem-solving and customer satisfaction.
- Able to support customers remotely and on-site.
- Willing to travel and work over-time, over weekend and on night-shift if and when required.
- Practical knowledge in computing hardware is preferable.
- Simple design and creativity skills are preferable.
- Knowledge in Windows, Android and IT is added advantage.
- Effective communication skills English and Thai in both verbal and written is a MUST.
- Experienced candidates are encouraged to apply.
Marketing & Design Executive
- Plan and execute marketing campaigns across web, social medias, email, and other online and offline channels.
- Develop marketing strategies and translate business goals into clear branding and marketing messages and visual narratives design that align with company identity.
- Design intuitive print material, digital content and artworks, including brochure, banner, posters, animations, videos, icons, UI/UX for websites, software, mobile apps and other creative assets.
- Coordinate sales and marketing activities, exhibitions and business events.
- Explore and identify market trends, competition landscape and market opportunities for continuous business growth.
- Drive and grow relevant online traffics through search engine optimizations, social medias, AI chatbots and any other online platforms.
Pre-requisites:
- Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Business Studies/Administration/Management, Graphic Design, Commerce, Marketing, Mass Communications, or equivalent.
- Fluent communication skills in BOTH English and Mandarin in verbal and written is a MUST in order to EFFECTIVELY communicate internally and deliver marketing campaign.
- Knowledge in UI/UX design and know-how usage on design language are highly preferable.
- Communication and Presentation skills to deliver the artwork are preferable.
- Proficiency in effectively utilizing between tools (Canva, GIMP, Inkscape, OpenShot) or any other equivalent tools are highly preferable.
- Project management and coordination skill or experience is an advantage.
- Good understanding and interests in computing technology are highly preferable.
- Able to work independently with positive thinking and result-orientated.
- Fresh graduates and 1~2 years experienced candidates are encouraged to apply.